Why Does My Gmail Keep Stopping/Crashing?

The Gmail keeps stopping issue can pop up for various reasons, causing a delay and disruption in your workflow. For smooth delivery of your emails and messages and overall efficiency of your communication, it is essential to find out the actual reason causing the app to stop or crash. Here's a list of plausible reasons that can interrupt the app's functioning. Let's check.

• App updates (older or incompatible app versions)
• Insufficient or low storage space can lead to Gmail stopping your emails
• Oversized attachments keep kicking you out from sending important emails
• Network connectivity issues or poor internet connection
• Dark-mode Gmail can impact the app's performance
• Cache file errors and cookies
• App issues on the device or platform
• Low memory and a less powerful chipset can also cause email app crashes

Quick Fixes for Gmail Keeps Stopping

After knowing the possible reasons, do you wonder why the Gmail app keeps stopping or crashing? How do you fix this issue? Here are the best and most effective fixes for every device and platform.  

1. Clear the Gmail Data and Cache
2. Sign Out and Log In to the Google Account
3. Uninstall and Reinstall the Gmail App
4. Turn off the Dark Mode Theme for Gmail
5. Update the Gmail App
6. Check Your Internet/Network Connection
7. Close Gmail and Background App
8. Reset Your Mobile Network Settings
9. Clear Cache Files and Cookies from Chrome Browser
10. Ensure Browser Compatibility with Gmail
11. Disable Browser Extensions and Plugins
12. Temporarily Disable the Antivirus Software
13. Uninstall and Reinstall Your Browser

How to Fix Gmail Keeps Stopping on Android

Gmail can crash frequently on Android, disrupting your work and frustrating you to the core. It may be one of the reasons why you can't open PDFs in Gmail.  It can also affect the performance of other apps on your device. Check out how to fix the Gmail App Keeps Crashing or Stopping issue on an Android phone.

Fix #1: Clear the Gmail Data and Cache

Step 1: Open the device settings and tap Apps & Notifications.

Step 2: Open Gmail and click Storage & cache > Clear Cache and Data to fix the Android Gmail App Keeps Stopping problem.

Fix #2: Sign Out and Log In to the Google Account

Step 1: Open your Gmail app and tap the profile picture or Google account initial at the top-right corner.

Step 2: Move to the bottom of the account list and click Manage accounts on this device. Select the account you want to sign out from and click Remove to solve the Gmail App on Android Keeps Stopping issue.

Fix #3: Uninstall and Reinstall the Gmail App

Step 1: Open Settings and click Apps & Services. Find and click the Gmail app in the list.

Step 2: Tap Uninstall > OK to uninstall the app. Then, install it again from the Google Play Store to fix the issue.

Fix #4: Turn off the Dark Mode Theme for Gmail

Step 1: Open the Gmail app and tap the Settings gear icon at the top-right corner.

Step 2: Navigate to the Theme section and click View All. Change the Dark theme to the Light theme or opt for Default System mode.

How to Fix Gmail App Crashing on iPhone

iPhone users seldom encounter Gmail stooping or crashing issues. Even if a problem occurs and you are stuck in a situation wondering what to do if Gmail keeps stopping, we have got the right fixes. Here's a list of effective fixes and troubleshooting steps to help you address such problems.

Fix #1: Update the Gmail App

Step 1: Launch the App Store and find Gmail.

Step 2: Click Update to get rid of the Gmail Account Keeps Stopping problem.

Fix #2: Check Your Internet/Network Connection

Step 1: Swipe down the screen to access the iPhone's notification panel. Check whether your WiFi is connected.

Step 2: Tap the WiFi icon for a long time to enter the settings and reconnect (if it is not connected) to get Gmail keeps stopping error on your phone fixed.

Fix #3: Close Gmail and Background App

Step 1: Press the Home button to exit Gmail or swipe up from the screen's bottom.

Step 2: Swipe left or right to view the Gmail app preview and swipe up to shut it down.

Fix #4: Reset Your Mobile Network Settings

Step 1: Launch Settings and select General.

Step 2: Click Reset and choose Reset Network Settings.

How to Fix Gmail Crashing in Chrome

In addition to the Android and iOS devices, if you see that your Gmail and Google keep crashing in the Chrome browser, accumulated cache files and cookies can be the reason. However, you can troubleshoot the problem with effective measures and use Gmail easily on your Chrome browser. Here's how.

Clear Cache Files and Cookies from Chrome Browser

Step 1: Select Settings > Privacy and Security menu from the top-right corner of the Chrome browser.

Step 2: Click Delete browsing data. Check the Browsing History, Cookies and other site data, and Cached images and files options. Click Delete Data to resolve your Gmail keeps crashing in Chrome.

How to Fix Gmail Crashing on Windows

Gmail Keeps Crashing, which can also arise in the Windows browser. Usually, this issue pops up when cache files and cookies build up. In such a case, you must instantly clear these files to fix the problem. Check out how.

Fix #1: Clear the cache files and cookies of the browser on the Windows computer to resolve the Gmail not working problem.

Fix #2: Ensure your Windows browser (Chrome/Firefox/Edge) works seamlessly with Gmail.

Fix #3: Try temporarily disabling the browser extensions and plugins to see whether Gmail works properly now.

Fix #4: Temporarily turn off the antivirus software and check if Gmail works fine now. If the problem persists, re-enable the software and try other methods.

Fix #5: Uninstall and reinstall your browser to address potential browser-related concerns causing Gmail crashes.

Bonus: How to Make PDFs Smaller for Email

You have seen the reasons and fixes for why Gmail keeps crashing or stopping issues. We recommend reducing file size with a PDF compressor before sending them via email, as Gmail limits attachments to 25MB. Smaller attachments upload and download faster, save storage space, reduce the risk of delivery failures, and ensure smoother access for the recipient. Here's where the SwifDoo PDF steps in to do the job.

SwifDoo PDF can help you make PDF files smaller for email by compressing them to improve email efficiency. Its powerful merge and batch processing feature helps compress multiple files at once. Moreover, it can convert PDFs to/from different formats and lets you view your attachments, offering a better user experience overall.

Final Wrap Up

For most offices and large-scale businesses, their whole work communication takes place through Gmail. Gmail stopping or crashing can create havoc in smooth functioning and workflow. We have enlisted all the possible reasons and efficient fixes to help you resolve the Gmail crashing issue on Android, iPhone, Chrome browser, and Windows. Also, be sure to send small attachments to ensure Gmail works fine. You can also use SwifDoo PDF to compress your files and send them via email without hassle.